Upload Photo Thumbnail Appears Smaller

We're experiencing an issue that may occur when you are uploading photos for your listings.

When you upload a photo, the photo "thumbnail" appears in the Media section to show that it's been uploaded. Sometimes, the thumbnail may appear smaller than the regular size thumbnail, and this may lead you to think that there's something wrong with the actual photo that was uploaded. Or that the photo may have uploaded "smaller" than the original size.

If this happens to you, please be advised that the actual photo(s) did upload at the correct size. There will be no problem with the uploaded photos. They will appear at the correct size after you publish or save (if editing an existing listing) your listing.

If you have any questions, please open a support ticket and we will be happy to help.

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